Adapted from “20 Shocking Sales Stats That Will Change How You Sell” by BuzzBuilder презентация

If you follow up with web leads within 5 minutes, you’re 9 times more likely to convert them. If you follow up with web leads within 5 minutes, you’re 9 times more likely to convert them. Source: InsideSales.com

92% of all customer interactions happen over the phone. 85% of customers report being dissatisfied with their phone experiences. 92% of all customer interactions happen over the phone. 85% of customers report being dissatisfied with their phone experiences. Lesson: Spend time refining your telephone personality Source: Salesforce

The best time to cold call is 4:00-5:00pm. The second best time is 8:00-10:00am. The worst times are 11:00am and 2:00pm. The best time to cold call is 4:00-5:00pm. The second best time is 8:00-10:00am. The worst times are 11:00am and 2:00pm. Source: InsideSales.com and Kellogg School of Business

91% of customers say they’d give referrals. Only 11% of salespeople ask for referrals. 91% of customers say they’d give referrals. Only 11% of salespeople ask for referrals. Source: Dale Carnegie

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