Communication psychology презентация

Communication psychology Prepared by A. Strigunova

Psychology Psychology is the science of the laws of development and functioning of the psyche as a special form of life. Psychology is the science of the laws of development and functioning of the psyche as a special form of life. Scientific psychology is a system of theoretical (conceptual), methodological and experimental properties of cognition and research of mental phenomena

Communication Communication is a complex multi-faceted process of establishing and developing contacts between people (interpersonal communication) and groups (intergroup communication), generated by the needs of joint activities and including at least three different processes: communication (exchange of information), interaction (exchange of actions) and social perception (perception and understanding of the partner).

Communication competence Communication is a process of two-way exchange of information leading to mutual understanding Communication in Latin means common, shared with all.

The reasons for poor communication : a) stereotypes-simplified opinions about individuals or situations, as a result, there is no objective analysis and understanding of people, situations, problems; b) preconceived ideas-a tendency to reject everything that contradicts your own views, what is new, unusual; c) bad relations between people, because if a person's attitude is hostile, it is difficult to convince them of the justice of your view;

Communication strategies: open – closed communication; monological-Dialogic; role-based (based on the social role) - personal (heart-to-heart communication).