New Callback functionality for CBS (Callback Basic information) презентация

New Callback functionality for CBS

The whole system

CBS role in the system CBS will generate Notifications for customer with a smartphone (for example) about different changes which happened moments ago in CBS: Price plan change, any Discount changes (expiry of discount, change of next discount level, etc) Refill Bucket actions (offering activation/cancellation, bucket expiry, bucket recurring, reminder before recurring, etc) IMPORTANT! - for each of this action should exist configuration in CBS if you want to generate Notifications

Configuration in CBS Configuration will specify which action should initiate a Notification: by which process: IVR, WebService, CBS GUI, DynamicPricePlanProcess, etc; through which channel; by which user (WS); for which type of action (PP change, offering activation, etc) or for which amount (for Refill Notification) and to which destination URL this Notification should be sent

Notification <NSCBSCBP1:NotificationRequest description="Refill" identifier="1"> <NSCBSCBP1:Notification transaction="1405" identifier="7505"> <NSCBSCBP1:Arguments> *this fields are the same for each type of notification: <NSCBSCBP1:StringValue name="ProcessName">CBSWebService</NSCBSCBP1:StringValue> <NSCBSCBP1:LongValue name="AccountID">11237</NSCBSCBP1:LongValue> <NSCBSCBP1:StringValue name="InitiatingUser">username</NSCBSCBP1:StringValue> <NSCBSCBP1:TimeValue name="StartTime">2013-12-05T09:33:15Z</NSCBSCBP1:TimeValue> <NSCBSCBP1:TimeValue name="AckTime">2013-12-05T09:33:16Z</NSCBSCBP1:TimeValue> *the other fields will containt information about the event (refill in this case): <NSCBSCBP1:StringValue name="wsTransactionId">100017819892144</NSCBSCBP1:StringValue> <NSCBSCBP1:StringValue name="MSISDN">26059173</NSCBSCBP1:StringValue> <NSCBSCBP1:StringValue name="VoucherSerialNo"></NSCBSCBP1:StringValue> <NSCBSCBP1:MoneyValue name="Amount">0.20</NSCBSCBP1:MoneyValue> <NSCBSCBP1:LongValue name="Channel">1</NSCBSCBP1:LongValue> *and additional information (predefined by Support Team in CBS for this configuration) <NSCBSCBP1:StringValue name="LegalEntity">16</NSCBSCBP1:StringValue>

Notification

Old Callback In case when in registry for the old Callback logic (ConfirmBucketTransferMessage) value “Enabled” is set to 1 then 2 different transactions will be created. For each of logic should work its own Callback process.

How to create a CBS configuration? create a subscriber in CBS GUI – destination URL towards 3d part company. Tools -> Notification Administration -> Subscribers create a Refill, TariffChange or BucketRequest configuration for this new subscriber add configuration ID to the registry key for the Callback process

Documentation This presentation (overall information about system) CallBack F.A.Q .docx - more descriptive information about CBS configuration and new Callback process IF347 Enchanced CBS callback functionality - documentation from Basset. Description of all Notification types.